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Become part of a rapidly growing team dedicated to building creative solutions for the Mortgage Servicing industry. We pride ourselves on providing an exceptional customer experience. We are passionate about our collaborative and cohesive team environment that is focused on a strategy to continuously develop and improve our processes and technology. We develop our teams to be caring and compassionate with a strong sense of urgency in an entrepreneurial environment! We look forward to you becoming a part of our team and family.
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The Technical Support Specialist primary function is to provide technical support for production-based applications and network, supporting Mortgage Connect business and objectives. The Technical Support Specialist troubleshoots when problems are encountered via root causes analysis, implements temporary workarounds as appropriate, and designs permanent solutions aimed at increasing application and network availability and usability. (On-Site Job)*